Willie McAllister
6508 West banes ct. Chesterfield V.A. 804-301-7191 home
To arrange an interview, please contact me at 919-539-4587 cell.

TECHNICAL SUMMARY
Network Protocols: BGPv4, EIGRP, OSPF, FDDI, TCP/IP, VTP, LLC, NetBIOS, NetBEUI, , IPSEC, GRE tunnels, switching/bridging, spanning tree, IP and IPX routing, IP Multicast, RIP/RIP2, IPX RIP, RTMP, ISDN, MPLS, VPDN, 802.1q, ISL, VoIP
WAN Technologies: Frame relay, ATM, ISDN, and MPLS
Network Analysis and Management Tools: Network Associates Expert Sniffer, Sniffer Pro, and Sniffer Basic, HP- Open View, Cisco Works 2000
Telecommunications and Network Equipment: Cisco LS1010, Cisco Router and Switches, Bay Network (Now Nortel) Router and Switches, 3Com Router and Switches Intel Gigabit and 10/100/1000 switches, Brocade/Foundry Switches, Cisco Unified Communications Systems, Shortel Unified Communications, and Avaya Unified Communications, Polycom MCU, Cisco Telepresence MSE 8000 series Bridge and InformaCast, IPCelerate, Phone Top and Cisco EMR Alert and 911 server. Cisco ASA Firewalls, F5 Load Balancer, and Palo Alto Firewalls. Cisco Unified Contact Center Express and IVR                                                                                                                                                         Network Operating Systems: Windows 7, Windows 2008 Server, Windows 2007 Server, Sun Solaris 8, Linux,                                                                

EDUCATION:
ECPI Technical College – Virginia Beach, VA                                                                                                                     A.A.S
Network Security Management, July, 2007

Certifications:
Cisco Certified Voice Professional (CCVP), September, 2008
Cisco Certified Design Professional (CCDP), May, 2002
Microsoft Certified Professional Windows 2000 Server (MCP), February, 2002
Microsoft Certified Professional Windows 2000 Pro (MCP), February, 2002
Nortel Networks Certified Support Specialist (NNCSS), November, 2001
Cisco Certified Design Associate (CCDA), January, 2001
Cisco Certified Network Professional (CCNP), July, 2001
Cisco Certified Network Associate (CCNA), July, 2000
A+ (Computer Technician), June, 2000

Training:
Bay and Nortel networks Router and Switch Training, July, 1998
Cisco Certified Internet Expert Routing and Switching (CCIE) Lab Training, July, 2000    Cisco Unified Communications 7.0 Training, June, 3 2009                                                                                          Cisco Certified Voice Professional Training, April, 10 2008                                                                                                                                                                                                                                                                                                                                                                                                                                
Cisco Certified Internet Expert Voice Training, April, 10 2009 - Present                                                                                                                        Cisco Video Telepresence Solutions Training January, 2009

EXPERIENCE:                                                                                     Senior Network Engineer/Lead Cisco VoIP Unified Communications Engineer                                                                   Virginia Community Colleges System                                                                                                                                October 2007 – Present                                                                                                                                                  • Provide Cloud based Service for VoIP and Video Support for all 23 Virginia Community Colleges with over 50 campuses                                                 within the Virginia Community College’s System. Provide ISP and ITSP services for all 23 colleges                                                                                                                                                                           • Research, Document and Plan future VoIP and Video initiatives and projects                                                                               • Install and Maintain Video and Audio Conference bridges and Content Video recording Servers. Install and support                                                                           VoIP PRI Gateway Router, Call Managers and Cisco Unity Connection Voice Mail Servers.                                                                                        • Maintain Configuration and Registration of VCCS VoIP devices on the Gatekeeper Routers                                             • Provide Support  for Wireless Network equipment at the System Office, Featherstone, and Greenfield location                            • Provide Support for Data Center Networking                                                                                                               • Support the VCCS WAN and work with Colleges to provide Network Access to remote campus locations.                         • Install Maintain and monitor all network security devices at VCCS Locations.                                                                 • Support and Maintain Ethernet WAN interconnecting 23 Virginia Community colleges Via BGP and OSPF                           • Maintain Configuration and Support VCCS System Office LAN comprised of Cisco and Foundry Switches and Routers                                        • Provide Support  for Cisco ASA firewalls and Nitro IPS system at the VCCS System Office, Featherstone, and Greenfield      Office.                                                                                                                                                                           • Provide DNS and DHCP Support for 23 Virginia Colleges Data Center Networking  

• Design ITSP SIP trunk services for All 23 Virginia Community Colleges Using ACME Packet SBC and Cisco CUBE.               • Provide E911 emergency Response support for the Colleges using Cisco EMR and InformaCast, Code Blue, Phone Top and IPCelerate Alert now.  

Network Engineer
Phillip Morris USA – Contract Position – Richmond V.A.
October 2005 – October 2007
• Provide Cisco VoIP and Video support, LAN network support, Network Security, WAN services
• Interface frequently with the TECWorks organization that manages the PM USA enterprise WAN.
• Design, price, configure, test, install, de-install, and troubleshoot voice and data network electronics, including wireless LAN products and services.
• Break fix for approximately 600 network devices Cisco Systems (switches, hubs, routers) and Cabletron (switches, hubs).
• Troubleshooting for Cisco VoIP Communication System network issues, DHCP troubleshooting and maintenance, Capacity assessments and recommendations for changes, IP address assignments, VLAN and subnet creations.
• Research new technologies, implementation and testing of new hardware installations.
• Virus remediation efforts to include patch installation and network scanning.
• Actively monitor VoIP Gateway, VoIP Gatekeeper and Call manager system availability using (iView, Spectrum Integrity, Cisco Works 2000, Attention Notification Manager, Sniffer Pro and Enterasys Netsight Element Manager. Availability 24 x 7 x 365.


Projects:
Design, configure, and install LAN Backbone for PMUSA remote Offices. The designs exist from eight Cisco Catalyst 4507R switches with redundant Supervisor Engine IV modules. The Cisco Catalyst 4507R switches connected back to the Core existing of Catalyst 6509’s.Implemented Routing, IP address assignments, and VLAN subnet creations.
Design and implemented, IPSEC/VPN networks for PMUSA Local and remote Offices. Equipment used on locations, exist of Cisco Routers 851, 2600, 3600, 2800, 3800 series. GRE and IPSEC tunnels were used for VPN remote networks. Checkpoint Firewalls, Cisco PIX 535, Cisco ASA 5500 and Fire Box firewalls by Watch Guard were used as tunnel peers in remote VPN networks.
Project Lead to help design and implement the CCTV/IPTV Fire and Security Network for Philip Morris USA Richmond V.A. and Charlotte N.C. locations. The Fire and Security routers used were Cisco 3825 routers and Cisco 3845 routers, connecting via MPLS. The Switches used were Catalyst 6506E, Catalyst 4507R, Catalyst 3750, and Catalyst 2950C. These switches create the private Fire and Security Network Backbone for Philip Morris USA Richmond V.A. and Charlotte N.C. locations. The Safety and Security team monitor over 600 closed circuit cameras within Cisco CCTV/IPTV Fire and Security Network.
Project Lead for Philip Morris USA first ever Satellite Mobile Network. The mobile receiving Station connected via an uplink to a Satellite control by the company Ground Control. The Mobile network consisted of; four Cisco catalyst 3750 switches, and one Cisco 3800 series router. The router connected to the satellite using a Cisco IP VSAT satellite WAN network module. From Ground Control NOC the Network traffic was sent too Philip Morris USA Head Quarters.
Project Lead for Philip Morris USA Disaster and Recovery Network setup. Disaster and recovery network consist of; three Cisco Catalyst 3750 switches, one Cisco ASA 5500, and one Cisco Router 2800 series. The Cisco 2800 series Router connect via a T1 to AT&T for internet service. The T1 provide Voice and Data Service for the Philip Morris USA Disaster and Recovery Network. The Cisco ASA 5500 is in place for DHCP service, NAT, Security and provides VPN access to Philip Morris USA for Remote Access users.

Network Engineer
James Madison University – Harrisonburg, VA
January 2004 – March 2005
• Monitored and supported James Madison University Campus network, serving over 18,000 Faculty and staff on and off campus.
• Work with vendors such as Cisco, Packeteer, Dell, and EMC to provide the right equipment for our complex Access Layer, Distribution layer, Core layer, and Internet Layer network.
• Helped design, troubleshoot, and configure James Madison University network. James Madison Network is in the traditional layer model. The Access layer is comprised of various types of equipment from vendors. Currently there are about 300 HP advance Stack Hubs providing 10mb shared connectivity.
Summary
James Madison University has 275 Cisco Switches, Catalyst 1900, 2900XL, 2950, 3500’s and 3750’s, providing 10mb, 100mb, and Gigabit connectivity at the access layer. Most of the uplinks from the access layer to the distribution layer are either 100mb or Gigabit. The distribution layer of the network is comprised of Catalyst 4006 switches. Most of the 4006’s in the network contain a supervisor engine. Four of the distribution switches are up linked to the core by using ether-channeling. The University has two main data centers that house Servers which provide DHCP, DNS, LDAP and Student Administration. I worked with the Data Center Staff to maintain these servers. The data centers are connected directly to the Core layer via Gigabit uplinks. The Core layer of the network is comprised of three Catalyst 6509 switches. These switches are configured as routers with the addition of routing engine MSFC 2 cards. These routers are configured with access lists with the ability to apply security restrictions. The Internet Layer at JMU is comprised of two DS-3 links to Network Virginia. Our internet connections are terminated on Cisco 7206VXR routers. In order to provide redundancy to and from the Internet, our internet routers carry on two separate conversations. The first conversation is with the Network Virginia routers using Border Gateway Protocol (BGP). This BGP conversation allows our routers to detect a failure within Network Virginia. Internally, the Internet and Core routers are all having a conversation by using Open Shortest Path First (OSPF). The OSPF process allows our core and internet routers to detect internal failures, as well relay the notification of an Internet failure to all other routers. Traffic flowing to and from the Internet is control by using a Packet Shaper 6500 from Packeteer Inc. Etherpeek and Ethereal are used to do Packet Analysis. Calls are assigned and answered using Remedy.

Network Engineer and Server Test Engineer – Contract Position                                                                                    IBM Super Lab - Research Triangle Park, NC
March 2003 - January 2004
• Provide customer support for IBM networking equipment and IBM servers in SAN and LAN environments
• Provide Netfinity server support for IBM’s SAN products. The IBM SAN Fiber Channel Switch and existing Fiber channel products, the Hub, PCI Adapter, and RAID and SCSI Controller. As the center of a SAN solution, these products support Netfinity’s broad range of options offerings that include high-performing hard disk drives, tape drives and automation products allowing businesses to leverage existing computing resources across the enterprise.
• Supported Cisco catalyst Switches and IBM Ethernet and Token-ring Switches & Hubs.
• Supported IBM 1000 gigabit network cards on IBM Netfinity and Xseries server product line.
• Supported connectivity for Netfinity and Xseries servers connected to Cisco Catalyst 6509 Switches on Server Farms. I test, debug, document, and write defects for installation procedures for IBMX-series severs installs with Linux/Unix, Novell/Netware 6, Windows XP, Windows 2000 Pro, Windows 2000 Server, Windows 2003 Server and Windows NT.
• Supported Field Tech with installing and troubleshooting of IBM server, Cisco Catalyst Switches and Cisco Routers, for IBM server installations.
• Provided Residential or Business support for the IEEE 802.11b High rate Wireless Routers connecting via XDSL to ISP's or to other Multi-vendor Wireless Platforms such as Cisco, 3Com, Apple, Nortel.

Network Engineer and Communications Support Specialist – Contract Position
IBM Support Center - Research Triangle Park, NC
November 2000 - May 2002
• Configured Cisco and Nortel Access level, Distribution level, and Core level routers.
• implemented the design and configuration of OSPF domain with variable-length subnets for migrating and internet-work from RIP to OSPF for the IBM Global Services Organization. Once both OSPF and RIP were configured, the process of route redistribution was performed for Routing Table information to be exchanged in the Routing Domain to allow a ping of the interfaces on the routers in both the RIP and OSPF domains anywhere in the internet-work.
• Coordinate implementation schedules IP addressing and circuit orders with AT&T and MCI WorldCom. Support PVC and SVC circuits such as Frame-relay circuits, ISDN circuits, ATM circuits and T1/T2 circuit for connectivity. Proficient installing and configuring Cisco routers, to connect through CSU/DSU via T1/T2 circuits.

Network Engineer/Phone System Installer Consultant – Permanent Position
IQ-Tech Consultants - Raleigh, NC
August 1998 - November 2000
• Provided a varied set of networking/systems services in support of multi-vendor, multi-protocol complex networks/systems environments and maintained regular contact with vendors and representatives of common carriers, such as Cisco, HP, Nortel, Sprint, AT&T and MCI to ensure services provided by the network conform to customer requirements, equipment design specifications, standards, and codes, identify problems related to product/service installation.
• Core responsibilities: Installing Telephone PBX with DS1 circuits. Configuring extensions on PBX with Tie-lines. configuring and troubleshooting Cisco Gateway Routers with QSIG trunks to PBX , Switches, and Hubs. Performed configuration and maintenance of VPN. Used Frame Relay and Cisco router series, 2500, 2600, 3600, 4000, and 7000 series to connect multiple sites to central sites, used ISDN for a flexible backup technology for voice, video and data. Implemented support for WAN and LAN for corporate sites. Installed HP OpenView for multiple customers. Identified and isolated circuit and connectivity problems within the internet-work. Managed network problems on a Sun Solaris 7 management station.